Hire eCommerce support agents
We are experts in handling Shopify or Amazon stores. Our eCommerce experts can handle order processing, refunds, product queries, reviews, and general support in a 5-star experience. You build your brand, we’ll handle the support.
Free Up Your Time
Between managing supply chains, marketing your website, launching new products and everything else that comes with running a successful eCommerce business, you already have your hands full. Let us take over customer service, order processing, refunds and other routine tasks off your plate so you can focus on where you’re needed the most.
Our customer service agents are trained to deliver fast, engaging customer support over live chat, email, phone, SMS, WhatsApp, Facebook Messenger, and social media. We make sure customers are always helped wherever they feel most comfortable.
We’ll create an engaging pre-sales experience to supercharge your lead conversion. We’ll use targeted messages to build interest and encourage repeat visitors to purchase. Our knowledgeable and responsive customer service reps will be available 24/7.
Providing a great CX for your customers is imperative to
keeping them coming back. Here at Biz Outsource, we value
your customer’s experience from visitor to customer.
Fits Your Brand
We hire only the best agents with exceptional communication skills, to ensure that they are able to deliver an authentic and on-brand experience to your customers. We say no to boilerplate responses and send personalized messages to each customer anywhere anytime.
No matter what eCommerce software you use, we can help you out. We’ve handled Amazon stores, Shopify stores, Magento stores, and just about everything in between. We’ll adapt to your existing workflows and even suggest improvements where necessary from our expertise.
The details that matter to you also matter to us at all times. We’ll get to know your products and processes inside-out so we can be the face of your support team. Let us build a world-class customer experience and handle operations to run your store day to day.